FAQs

 

  1. Why GEL?
  2. Do they contain LATEX?
  3. What are they made from and can they leak?
  4. How to Install and Remove?
  5. How do you clean pads and covers?
  6. Shipping info?
  7. Do you ship internationally?
  8. Expedited shipping?
  9. Privacy Policy
  10. Secure ordering
  11. What is a Gift? 
  12. Satisfaction Guarantee

 

 

1. GEL versus Sheepskin, Synthetic Sheepskin and Foam

 

The Gel Ovations product line of accessories is the best solution for padding Durable Medical Equipment.

The comfort and quality come from both the covers and GELS used by Gel Ovations .  No type of product is ‘the best for everyone’ and yet high quality GEL may be the exception.  Gel Ovations product line are usually the most comfortable for most people. 

A GEL is neither liquid nor solid. A solid GEL provides more support than common Jell-O.

When a hard object is pressed into a solid GEL, the GEL conforms to the shape of the hard object while simultaneously continuing to provide support.  That combination is why solid GELS are so comfortable.

Imagine resting your chin on your elbow and your elbow on a wooden desk. The pointed end of the elbow bone has little padding.  This quickly leads to discomfort and can even cut off the blood circulation.

To relieve the discomfort, the surface needs to be ‘softer’ and the pressure needs to be spread out over a larger area as happens with GEL.  Foam and sheepskin cannot spread out the pressure

In addition, the number one complaint about sheepskin is that it compresses and quickly loses its ability to cushion and pad.  The next most frequent complaint is that sheep skin is so hard to keep clean and fresh looking.

In many products, especially foam, the cover will crack, adding a sharp scratchy plastic edge that also can be very uncomfortable. The flexible, woven nylon / rubber covering of Gel Ovations products is guaranteed to never crack.  The cover also adds and extra layer of SOFT comfort that does not scratch and feels good to the skin. 

Did we mention Gel Ovations come out on top for ease of cleaning?

Were you looking for Falcon Gel or FalconGel? 

You have found it !!!  Falcon Gel is the original name for the Gel Ovations product line.  

If you know the Gel Ovations Product Code for the item you want, you can enter it directly into the SEARCH WINDOW at the top of each page of this website.

Gel Ovations maintains a website with additional product information.  Please feel free to check there for even more detailed information.  As they add new products, we offer them here.  We are THE online source for Gel Ovations products.  We also carry several other innovative product lines focused on using GEL to pad and protect people from the Bumps of modern living.  Top

 

2.  Latex

 

None of the products we sell are made with natural rubber. See: FDA Labeling Guidance for more information.

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3.  What are they Made from?

 

The cover is a chloroprene rubber witha nylon surface similar to wet suit materials.  

 Inside is open cell foam and a polyurethane solid GEL.

 

It is referred to as a ‘SOLID GEL’ and will not leak out.  If the cover is punctured, it may feel a little sticky.  To remove the stickiness, just coat the gel with a little baby powder. Top

 

4.  Installation and Removal

 

Any special installation instructions appear with the product description and are included when the item is shipped.

 

Our products are installed right over the existing foam pad or cover by placing the smooth side down on the existing part.

 

You may want to try alternate ways of positioning of the pads.

 

Here is a summary:

 

For Velcro items where both Velcro parts are stictched into the product, stretch the Velcro tabs or Velcro strip around the bottom of the handle or crutch top.


Although positioning is personal preference, most people seem to get the greatest Comfort when the Velcro pads are installed as follows:

 

1) Identify the 'hook' edge of the product.

 

2) Place the product rubber side down with the sewn in gel on top of the handle and the 'hook' edge away from your body when your body is positioned to use the walker, wheelchair, etc.  Wrap the cover over the handle and away from the body.  The 'hook' edge seam will end up on the underside of the handle or far around the handle beyond your fingers.

  

For Velcro items where one Velcro part is STICK-ON:

 

1) Clean the surface where the item is going with a typical kitchen spray cleaner and allow to dry.

 

2) Take the product exactly as it is shipped.  LEAVE the protective paper covering the adhesive in place.  Look at the size, shape and location of the Velcro on the back of the pad.

 

3) These are NOT Repositionable.  BEFORE removing protective paper, experiment with positioning the pad until you are sure that you know where you want it.  Optionally, gently mark a few dots to represent where the pad is going.

 

4) For strongest long term sticking, take a hair dryer and heat the area where the Stick-On piece will be adhered.

 

5) Leave the two Velcro parts merged together.  FINALLY - REMOVE the protective paper covering the adhesive.   Press and apply the pad where it is needed.  Press firmly some more to fully adhere the adhesive.  Gently separate the Velcro parts.

 

6) For good measure, press firmly along the adhered Velcro part.

 

REMOVAL of Velcro On Pads: Gently separate the Velcro parts starting at a corner. 


For zipper items, stretch the cover over the existing and then close zipper for a snug fit.

 

Should you remove the foam pad or foam top before installing?   No, the pads/covers work best and fit best if put on right over the existing foam pad, handle or grip.

 

Removal of zipper items,  simply unzip the pad or cover.

 

For Stick On type pads:

 

1) Clean the surface where the item is going with a typical kitchen spray cleaner and allow to dry.

 

2) Take the product exactly as it is shipped.  LEAVE the protective paper covering the adhesive in place.  

 

3) These are NOT Repositionable.  BEFORE removing protective paper, experiment with positioning the pad until you are sure that you know where you want it.  Optionally, gently mark a few dots to represent where the pad is going.

 

4) For strongest long term sticking, take a hair dryer and heat the area where the Stick-On piece will be adhered.

 

5) FINALLY - REMOVE the protective paper covering the adhesive.   Press and apply the pad where it is needed.  Press firmly some more to fully adhere the adhesive.  

 

 REMOVAL of Stick On type pads:

 

1) Gently break the suction along one edge of the pad without using any sharp instruments and lift the pad off.

 

2) The adhesive is made by 3M and is designed to stick well and for easy release without leaving a residue.  Should some stickiness remain, contact 3M at 877-891-7806 for the most up-to-date information.     Top

 

5.  Cleaning

 

These instructions apply to ALL products sold:

 

Do NOT put pads/covers in a washing machine designed for clothes. 

 

Do NOT put in clothes dryer.

 

With HEATED DRYING turned OFF, you may wash them in the top rack of an automatic dishwasher.

 

Alternatively, wipe the surface with any normal household soap or cleaning solution that is not irritating and to which you are not allergic.

 

Do NOT submerge them in water or agitate unless the product description specifically indicates they are submersible.  Some pads have internal parts made from items like wood that make them NOT submersible.    Top

 

6.  Shipping Information

 

  *** FLAT rate Shipping to Continental USA ***

***  just $4.95 per order ***

 Most shipments via UPS and require a Physical Address.   

  No shipping to Post Office Boxes.  
Sorry, e
xpedited Shipping not available

 


Orders are shipped Monday to Friday - except for holidays.


Shipping will be closed:          

Thursday and Friday, November 24 and 25, 2016
Monday, December 26, 2016
Monday, January 2, 2017
Monday, Feb 20, 2017
Monday, May 16, 2017
Tuesday, July 4, 2017
Monday, September 4, 2017
Thursday, November 23 and 24, 2017
Monday, December 25, 2017

 

NOTE 1:
Shipping
beyond the Continental USA is available at
Web Price PLUS the Shipping Related Costs. 

 

NOTE 2:
Gel Ovations branded products ARE NOT shipped to Canada.  If you are in Canada, please complete the form below and we will let you know if a comparable Gel Masters branded product is available and if there is an additional shipping charge.  

For Canada - Click HERE and then provide:
- your Shipping Address
- a list of the products you desire

Customer Service will get back to you with details.

 

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7.  International Shipping

 

Thru UPS, international shipping is available.  Click on Contact Us, provide your Shipping Address and a list of what products you desire.  We will provide a Shipping Quote.  Top

 

8.  Expedited Shipping

 

We will add an option for Expedited Shipping if there is enough demand for it.  Click on Contact Us, provide your Shipping Address and a list of what products you desire and Customer Service will get back to you.    Top

 

9.  Privacy Policy

 

We will respect your right to Privacy.  We will not share your information nor sell your information to another company or individuals. Please read Terms and Conditions for additional details.    Top

 

10.  Secure ordering

 

Our website including the Shopping Cart are provided by a leader in secure website hosting and development.    Top

 

11.  What is a gift?

 

A true gift is giving the person something they would not buy for themselves...  that will make life better.

 

Many people using walkers, rollators and wheelchairs are older.  A good number of them are not online.  If someone near them does not have GEL pads and GEL covers for their mobility devices, they may not know these items are available. 

 

Many older people are resistant to change.

 

When asked directly a good number of people using walkers and such will say, “Oh, not for me thanks.  I am OK as I am.”  After they are using the covers?  They become our best advertising - word of mouth and "Here - try my walker."

 

You can buy gifts with confidence from us becasue of our Satisfaction Guarantee

 

Com4ort products are a perfect opportunity to buy a true gift for mobility impaired people who are dear to you.  Gift Certificates are always available.  With FLAT RATE SHIPPING and 100% Satisfaction Guarantee, you can purchase in confidence.   Top

 

12.  Satisfaction Guarantee

 

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